At Landmark Hotel Jeddah, we are dedicated to providing our direct guests with the best rates available. Our “Best Rate Guaranteed” policy ensures that when you book directly with us, you will always receive the most competitive pricing compared to any Online Travel Agency (OTA).

Our Promise

We are committed to offering the best value for your stay at Landmark Hotel Jeddah. However, in rare cases, rate discrepancies may occur due to rate leakage or unauthorized promotions on third-party channels that are beyond our control. When such situations arise, we address them promptly and with care once brought to our attention.

How the Policy Works

If you find a lower rate for the same room type, booking conditions, and dates on any OTA, we kindly ask that you notify us via email at info@moonms.com. Please include:

• A screenshot of the lower rate.

• A booking link from the OTA showing the details of the rate.

Once verified, we will match the lower rate and offer an additional 5% discount to ensure your satisfaction and maintain our commitment to the Best Rate Guaranteed.

Policy Conditions

• The Best Rate Guaranteed applies to publicly available rates on OTAs for the same room category, occupancy, stay dates, and booking conditions.

• Discrepancies due to rate leakage or technical errors are rare and unintentional but may occur.

• The offer is valid only for reservations made directly with Landmark Hotel Jeddah through our official website or reservation team.

Legal Disclaimer

Our Best Rate Guaranteed policy is designed to enhance guest satisfaction and is not intended to serve as the basis for legal claims or disputes. Landmark Hotel Jeddah will not be held liable for unintentional discrepancies arising from rate leakage or third-party actions outside our control. By notifying us of any rate issues, you agree that the matter will be resolved directly with the hotel, without involving external authorities.

We sincerely appreciate your trust and loyalty. Thank you for choosing Landmark Hotel Jeddah. We look forward to hosting you at the best rates with exceptional service.